DoubleDog Stiches & Designs Custom Collars
10% of Profits Go to Our Rescue Partners!
Rob and Kim Bentley of Maple Ridge, BC, started Doubledog Stiches & Designs in 2011. The company creates amazing unique collars and leashes. Made from decorative cotton, the products are reinforced with polypropylene webbing and are machine washable. If you’d like to design a totally unique collar for your doggie, look no further…. DoubleDog Stiches & Designs can make your vision a reality! Your design will be custom embroidered on one of their many coloured or patterned materials for a truly unique item that you and your doggie will love for years to come. Simply email your requirements to us at firstname.lastname@example.org get in touch via our Contact Us page and we will do the rest. Let's get started!
Step 1: Measure your doggie’s neck where the collar is normally worn, or simply measure the length of his current collar. The finished collar will be made to adjust 1 inch smaller and 2 inches larger than the neck size that is ordered to allow it to be adjusted without interfering with the embroidery. If your embroidery order cannot fit into the embroidery area, we will contact you to discuss appropriate changes.
Step 2: Choose the type of collar you would like – adjustable snap or Martingale, the type of hardware you would like – either black plastic or metal hybrid (metal buckle/plastic clip) for extra strength and style, and finally the collar width. Collars are available in 3 different widths – ¾”, 1”, and 1 ½”.
Step 3: Choose fabric colors. Collar colors are Hot Pink, Green, Royal Blue, Orange, Yellow, Charcoal, Red, Turquoise, and Black. The inside of the collar can be White, Pink, Green, Royal Blue, Orange, Yellow, Red, Turquoise, or Black. You can even have a design with a reflective collar.
Step 4: Choose your embroidery (wording and design). You can choose whatever you like, but DoubleDog Stiches & Designs does reserve the right to limit objectionable language or trademarked names and logos. They will do their best to accommodate any design, so get those creative juices flowing! Please note that size could be an issue with ¾ inch collars. Wondering what font to choose? Basic black in capitals seems to work best!
If you would like to preview your collar before it is finished, please let us know and we will email you a picture of it so that any changes can be made. Unfortunately, unless there is a defect in the product (not caused by normal wear and tear) we cannot accept any returns.
All prices shown are in US Dollars. Local taxes are charged where appropriate.
UKUSCAdoggie offers flat rate shipping of $4.95 to the US and Canada and $20.00 to Europe and the rest of the world. We make every effort to use the quickest and most cost effective shipping and handling options. Please let us know if you require expedited shipping. A charge will apply.
Orders over $69.99 to the US and Canada and over $149.99 to Europe and the rest of the world qualify for free shipping.
Customs & Duty
Some orders may be subject to shipping charges depending on size and weight. We will always notify customers before adding a charge.
Please be advised that international shipments may be delayed due to duty and customs procedures. Any charges incurred are always the recipient’s responsibility. Please check with your country’s Customs Department if you have questions about these charges.
If you live in a remote location, please contact us for more information.
Please email us at email@example.com with any questions regarding our shipping policy.
Customer satisfaction is extremely important to UKUSCAdoggie. If a product does not meet your expectations, you can return it to us within 30 days for either an exchange or a refund.
For an item to qualify for a return, it must be returned in its original condition, including the original packaging, containers, documentation, and accessories. We will also require a receipt or proof of purchase. Please do not send your purchase back to the manufacturer.
We encourage you to follow any measurement guidelines provided as accurately as possible and if you have specific concerns with regarding to sizing, please contact us prior to placing your order. UKUSCAdoggie reserves the right to determine if a product was used or not.
If you would like to exchange or return an item, please email us at firstname.lastname@example.org to let us know. We will then send you a returns number and instructions on how to return the item to us.
When returning a product, we recommend using FedEx or UPS to ensure proper tracking. The customer is responsible for all shipping and packaging costs related to the exchange or return of an item unless the item is defective. We are not responsible for lost or misdirected items. Shipping costs are not refundable.
Once your return is received and inspected, we will send you a confirmation email. If approved, the refund will be credited to the original method of payment. A $15.00 restocking fee will be deducted from this amount.
If a product is defective when you receive it, please contact us immediately and we will replace the product at no extra charge.
Beds and Clothing
Due to health reasons, we cannot accept returns on these items unless unopened in the original packaging.
Treats, Food, and Unpackaged Toys
Unfortunately these items cannot be returned due to issues of health and safety.
Unfortunately we are not able to accept returns on custom products. Please contact us if you have any questions regarding these items.
Only regular priced items may be refunded. Unfortunately sale items cannot be refunded.
Cancelling Placed Orders
Should you need to cancel an order after it has been placed, but before it has been processed, please contact us by email at email@example.com within 24 hours of placing the order. UKUSCAdoggie reserves the right to charge a handling fee of 10% of the order dependent upon the circumstances of cancellation. Once an order has been processed and shipped, we cannot cancel it.
Terms of Service
Our Terms of Service can be viewed at the foot of our Checkout Page.
We make every effort to ensure accuracy of this website, but occasionally errors might occur. UKUSCAdoggie reserves the right to correct any mistakes.
Our aim at UKUSCAdoggie is to make sure that both you and your doggie are completely satisfied. Please let us know if you can think of anything that we could do to improve your UKUSCAdoggie experience!