Based in the US, Playology designs dog toys that engage our canine furry friends up to seven times longer than the leading brand! The company's whimsical designs feature the science of scent, and since we know that dogs experience the world through this sense, we can understand why these durable toys, with their fun squeak and enticing scent, are such a big hit.
Playology uses Encapsiscent Technology to embed natural scents in their toys at a microscopic level. This means that as your dog chews the toy, tiny scent bubbles are broken, releasing the scent. Your dog will enjoy chewing and sniffing over and over again, and you don't need to worry about washing away the scent if you clean the toys - Encapsiscent Technology makes that impossible.
So many of us worry about the safety of the toys we give our dogs, and Playology has made safety a top priority, making their toys in accordance with standards created for children's toys. All toys are rigorously tested to meet these guidelines and you can rest assured that they are free from lead, phthalates, BPA and other toxins.
Perfect for dogs of all ages, the balls come in small (1.75"), accommodating dogs weighing up to 10 lbs and in medium (2.5") for dogs weighing 15 lbs or more. There are three different scents - Chicken, Beef and Peanut Butter. Super durable, the balls make a game of fetch even more fun and they even float, so are perfect for pool play.
Please be advised that this item cannot be shipped outside of the US. We apologize for any inconvenience.
All prices shown are in US Dollars. Local taxes are charged where appropriate.
UKUSCAdoggie offers $4.95 flat rate shipping within the contiguous United States for orders under $49.00. Orders over $49.00 receive free shipping. We also offer flat rate shipping to Canada for $14.99.
We make every effort to use the quickest and most cost effective shipping and handling options. Please let us know if you require expedited shipping. A charge will apply.
UKUSCAdoggie offers shipping to Canada for $14.99.
If you live in a remote location, please contact us for more information.
Shipping of Heavy Items
Please note that shipping of heavier items my incur an additional shipping charge. If this is the case, we will notify you before an order is shipped.
Please email us at firstname.lastname@example.org with any questions regarding our shipping policy.
Customer satisfaction is extremely important to UKUSCAdoggie. If a product does not meet your expectations, you can return it to us within 30 days for either an exchange or a refund.
For an item to qualify for a return, it must be returned in its original condition, including the original packaging, containers, documentation, and accessories. We will also require a receipt or proof of purchase. Please do not send your purchase back to the manufacturer.
We encourage you to follow any measurement guidelines provided as accurately as possible and if you have specific concerns with regarding to sizing, please contact us prior to placing your order. UKUSCAdoggie reserves the right to determine if a product was used or not.
If you would like to exchange or return an item, please email us at email@example.com to let us know. We will then send you a returns number and instructions on how to return the item to us.
When returning a product, we recommend using FedEx or USPS to ensure proper tracking. The customer is responsible for all shipping and packaging costs related to the exchange or return of an item unless the item is defective. We are not responsible for lost or misdirected items. Shipping costs are not refundable.
Once your return is received and inspected, we will send you a confirmation email. If approved, the refund will be credited to the original method of payment. A $15.00 restocking fee will be deducted from this amount.
If a product is defective when you receive it, please contact us immediately and we will replace the product at no extra charge.
Beds and Clothing
Due to health reasons, we cannot accept returns on these items unless unopened in the original packaging.
Treats, Food, and Unpackaged Toys
Unfortunately these items cannot be returned due to issues of health and safety.
Unfortunately we are not able to accept returns on custom products. Please contact us if you have any questions regarding these items.
Only regular priced items may be refunded. Unfortunately sale items cannot be refunded.
Cancelling Placed Orders
Should you need to cancel an order after it has been placed, but before it has been processed, please contact us by email at firstname.lastname@example.org within 24 hours of placing the order. UKUSCAdoggie reserves the right to charge a handling fee of 10% of the order dependent upon the circumstances of cancellation. Once an order has been processed and shipped, we cannot cancel it.
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Our aim at UKUSCAdoggie is to make sure that both you and your dog or cat are completely satisfied. Please let us know if you can think of anything that we could do to improve your UKUSCAdoggie experience!